User Agreement/Terms and Conditions

You must understand and agree to the following terms and conditions. Failure to follow the terms and conditions may disqualify you from future use of Kentucky Justice Online.

You understand and agree that the Legal Aid Network of Kentucky and the pro bono attorney

  • cannot guarantee that we will be able to answer your question or assist you in anyway
  • will keep any information that you provide on this service confidential, except as may be required to be shared with our funders
  • are entering into a limited attorney-client relationship to provide only legal advice and counsel
  • are only assisting you with the legal matter about which you asked a question
  • will not be going to court with you on this matter
  • may decide they are no longer providing you with any follow up advice and close your question
  • do not make any guarantees regarding the outcome of your case
  • will not charge you for this legal work
  • will provide services without discriminating on any basis prohibited by law
  • may end this agreement at any time if you cannot be located, become financially ineligible, fail to cooperate or respond; or if this service loses its funding, determines that representing you would create a conflict of interest, or for other good cause

You understand and agree that

  • when completing the new user registration that you will answer each question accurately and to best of your knowledge.
  • when asking a legal question you will provide sufficient facts and information
  • you have not hired or been appointed an attorney in the legal matter about which you have a question
  • you are not incarcerated
  • if any of your information changes from when you first register, you must promptly send an email with the new information to
  • you are permitted to ask three questions per year
  • you have a right to file a grievance if you are dissatisfied with the eligibility determination or the service you receive
  • you have read and understand the grievance procedure provided here.
  • you may end this agreement at any time
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